dewa bumi22 Platform Privacy Notice
This page describes what we collect when you use dewa bumi22 and how we keep that data protected. We collect personal information only when necessary to verify your identity, process your payments, and deliver our gaming and sportsbook services. We do not sell your data to third parties, and we do not share it beyond what's required by law or our payment processors.
When you open an account on dewa bumi22, you provide your email, phone number, and identity documents. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we receive transaction details from your payment provider. When you play on our platform—whether you're betting on Liga 1, Piala AFF, or live-dealer tables—we log your activity for audit and dispute-resolution purposes. All of this data is encrypted and stored securely.
Our privacy practices are designed to be transparent. This notice explains what we collect, why we collect it, how long we keep it, and what rights you have. If you have questions about how we handle your data, our support team is available via live chat and email.
What Data We Collect on dewa bumi22
We collect several categories of data when you use dewa bumi22. First, we collect account information: your full name, date of birth, email address, phone number, and residential address. This is required for account opening and identity verification (KYC compliance).
Second, we collect identity documents. When you verify your account, you upload a photo ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter). We store these documents securely and use them only for verification and regulatory compliance.
Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction details from your payment provider. We do not store your full payment credentials—only transaction IDs, amounts, and timestamps.
Fourth, we collect gaming activity. Every bet you place, every game you play, and every withdrawal you request is logged in our system. We record match outcomes, game results, your account balance, and transaction history. This data helps us settle disputes, detect fraud, and comply with regulatory audits.
How We Use Your Data
We use your data for five main purposes. First, we use it to verify your identity and comply with anti-money-laundering (AML) regulations. Second, we use it to process your deposits and withdrawals through our payment partners. Third, we use it to deliver our gaming services—managing your account balance, settling bets, and processing payouts.
Fourth, we use your data to detect and prevent fraud. We monitor account activity for suspicious patterns, such as rapid account creation and closure, unusual betting behaviour, or coordination with other accounts. If we detect fraud, we may freeze your account pending investigation.
Fifth, we use your data to respond to support requests and resolve disputes. If you contact us about a bet, a game result, or a payment issue, we review your account history and transaction logs to investigate and respond. We keep records of all support interactions for quality assurance and dispute resolution.
How Long We Keep Your Data
We retain your account information for as long as your account is active. If you close your account, we keep your data for a minimum of five years to comply with regulatory requirements and resolve any outstanding disputes. After five years, we delete or anonymise your personal information unless we are required by law to retain it longer.
We retain transaction records (deposits, withdrawals, bets, game results) for a minimum of seven years. This allows us to respond to regulatory audits, investigate disputes, and maintain an audit trail of all activity on dewa bumi22. Users in Jakarta, Surabaya, Bandung, Medan, and other supported regions have the same data retention periods.
Third-Party Data Processors
We work with third-party processors to deliver our services. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners) receive transaction data to process your deposits and withdrawals. Our fraud-detection partner receives account activity logs to identify suspicious patterns. Our hosting provider stores our servers and databases.
All third-party processors are contractually bound to protect your data and use it only for the purposes we specify. We do not allow them to sell your data or use it for their own marketing. Our servers may be located outside your jurisdiction, but we maintain the same security standards regardless of server location.
Your Rights Regarding Your Data
You have the right to access your personal data. You can view your account information, transaction history, and gaming activity at any time through your dewa bumi22 account. If you want a complete copy of your data, contact our support team, and we'll provide it within 30 days.
You have the right to correct inaccurate data. If your name, address, or other account information is incorrect, you can update it through your account settings or contact our support team for assistance.
- Right to access: Request a copy of all personal data we hold about you.
- Right to correct: Update inaccurate or incomplete information in your account.
- Right to delete: Request deletion of your account and associated data, subject to regulatory retention requirements.
- Right to object: Opt out of non-essential data processing, such as marketing communications.
Cookies and Tracking
We use cookies on dewa bumi22 to remember your login session, store your preferences, and track your activity for security and analytics purposes. Cookies are small text files stored on your device. When you access dewa bumi22 on mobile, our app may use similar tracking technologies to remember your settings and improve performance.
You can control cookies through your browser settings. On Android, you can clear app data through your device settings. On iOS, you can manage cookies through Safari settings. Disabling cookies may affect your ability to log in or use certain features on dewa bumi22.
We at dewa bumi22 believe transparency about data is essential. Your privacy matters to us, and we protect it with the same care we apply to your account security.
Our Security Practices
We protect your data using encryption, secure servers, and regular security audits. All data transmitted between your device and our servers is encrypted using industry-standard protocols. Your password is hashed and never stored in plain text. Your payment information is processed through secure payment gateways and never stored on our servers.
We conduct regular security reviews and penetration testing to identify and fix vulnerabilities. Our staff access your data only when necessary to provide support or investigate disputes. We maintain access logs so we can audit who accessed your data and when.
Contact Us About Privacy
If you have questions about our privacy practices, want to exercise your data rights, or believe we have mishandled your data, contact our support team via live chat or email. We respond to privacy inquiries within 30 days. For formal complaints, you can escalate your concern to our privacy officer, who will investigate and provide a detailed response.
This privacy notice may be updated from time to time. We will notify you of material changes via email and in-app notifications. Continued use of dewa bumi22 after a change means you accept the updated privacy notice. If you do not agree with any change, you may close your account and request a withdrawal of your remaining balance.
Data and Jurisdiction
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of dewa bumi22 comply with their own jurisdiction's law. If your country or region restricts online gaming, we are unable to serve you, and we may close your account without refund if we detect access from a restricted jurisdiction.
Our servers may be located outside your jurisdiction. However, we maintain the same security and privacy standards regardless of server location. Your data is protected by our privacy policy and our contractual obligations to you, not by the laws of the country where our servers are located.
We at dewa bumi22 are committed to protecting your privacy and operating transparently. If you have any questions about how we handle your data, please reach out to our support team. We're here to help.